Copyright: ©1998  Cyberspace Information Systems, All rights reserved.
Citation: AddWeb(tm) ©1998  Cyberspace Information Systems, All rights reserved.


What is AddWeb?

AddWeb was designed to meet the growing need for a better and easier way to get your website listed on the hundreds of search engines on the internet, and thereby help increase your traffic.

While there is no shortage of Search Engine Submission Services, they can quickly become quite costly if you intend to keep the engines up to data with your website changes. AddWeb defeats this by putting a powerful automatic submission tool in your hands.

With AddWeb, all you have to do is enter your site data once, then save it and submit.  When you want to submit again, just load your data and submit again.  Go get some coffee or continue with other work while AddWeb takes care of everything for you.

If you have more than one web site, you will love AddWeb's site list feature, which allows you to specify a number of sites to submit in a submission run.


Compare AddWeb

There is other software designed to submit your website to search engines and directories, but none are nearly as complete, easy to use, and easy to use as AddWeb.

•	Awards upon Awards.  No competing product has even come close to winning the awards AddWeb has won.  AddWeb has won all the cows and stars one could hope for.  Plus it has been featured in magazines and television shows worldwide!

•	Constant Updates.  We advertise that we submit to 'hundreds' of search engines while others advertise fixed amounts... 300... 400... 1000.. We are very careful about our criteria and update constantly because of it. One day AddWeb might have 400 engines in an index, and a week later we might remove 50 of them and add 40 new ones. Some of the other software out there just keeps adding and adding and adding... regardless of whether or not the site is down.

•	Correct posting to Yahoo and Snap.  Other submission software (and services) cannot do accurate submissions to Yahoo and Snap.  This is because these engines have so many categories to choose from.  AddWeb includes a category browser for these engines so that when it does a submission, you know it is being posted to the most accurate category possible!

•	More Quality Sites. We are careful to make sure the sites work and are up and running every time we put out an engine update (every week or so). On average, for every 10 search sites we check out, we only add ONE to the search indexes. Why? Because so many of them are up for such a short amount of time, or are nothing more than some guys guest book. For those that get through, whenever there is a removal request, we remove immediately. When we see a site doesn't respond 3 times, it gets yanked.

•	More Bang for the Buck. AddWeb is marketed as a Search Engine Submission program, but look at all of the other powerful features you get...

•	Search Checking

•	Site Ranking

•	and More!

•	Professional Design = Ease of Use.  AddWeb has without question the cleanest and easiest to use interface. The flow is logical and quick to learn. None of the competition can say that.

•	Staff that can help.  Cyberspace HQ is a full-time staffed company in Los Angeles California. What that means is that when there is a problem there are real people there to answer your questions via e-mail or telephone during extended business hours, 6 days a week.  When bugs arise, we assign top priority and get it fixed... FAST!


Three different Flavors of AddWeb

AddWeb can be registered in 3 different ways that unlock different features.  This way you only have to pay for the features that are appropriate for you!

AddWeb Standard

AddWeb Standard is designed for person use.  If you plan on using AddWeb for your own in-house website, this version is likely all you need.   The standard version does not compromise on functionality.   It submits to all the same engines as the other versions.

AddWeb Gold

The Gold version of AddWeb unlocks a feature set that is attractive for professional use.  It adds the following features:

•	Customize reports with your own name and URL.

•	Auto-Generate reports (HTML, E-Mail and TEXT) for multiple site submissions.

•	Add a custom message to E-Mail reports.

•	Edit E-mail reports.

AddWeb Professional

The Professional version of AddWeb is designed for high-volume professional use.  If you are running a Website submission service, this is the version for you.  It includes everything in the Gold and Standard versions, plus the following features:

•	EngineBuilder - A wizard application that allows you to add your own Search engines to AddWeb.

•	Import/Autorun features that allow you to import website data into AddWeb and auto-submit.  This allows you to use web forms to input data for AddWeb use.


Limited Features of Unregistered Mode

When AddWeb is running in Unregistered mode (Without a valid registration number), the following limits will apply:

•	You may only submit to 9 major search engines.

•	These engines include: Snap, AltaVista. AOL NetFind, Excite, HotBot, InfoSeek, Lycos, Magellan, Webcrawler and Yahoo.

•	The ranking feature, while not limited, will only work 15 times.  After you have used it 15 times, you will get a message telling you that you have used up your trial for this feature.

•	E-Mail reports cannot be edited.

Once you have registered AddWeb, your registration number will remove these limitations.


When will my submissions appear on the engines ?

Every engine and directory is different.   In some cases your submission will appear right away, in others it may take several weeks, or even months - And in some cases your submission will never be added.   Because of this, the idea is that the more engines you submit to, the better your visibility will be - and if you submit regularly (every month - not more), you have a better chance of getting added to the engines that didn't add you the last time.

The submissions that appear right away.

Some directories automatically add your submission to their site.  A good example of this is InfoSeek.  Within several minutes, your submission is checked and added to their indexes.

The submissions that take time.

Many engines and directories put you in a queue.  Some will manually add you when they get a chance.  Some will wait to check your site out for content... and add you if the content meets the criteria for their links.

The submissions that never get added.

A perfect example of this is the directories that have a maximum allowed listings value.  Perhaps they only allow 1,000 entries on their site at a time.  If they have reached their limit, your entry will not be added.  The reason these stay in our index is that many of these sites regularly delete entries to make room for new ones.


Definition of a successful Submission

You might wonder what we consider a successful submission.  Most of the search engines and directories react differently from one another.  Some automatically add your page when you submit it, some e-mail an administrator, some put it in a 'To Add' queue, which may take anywhere from a day to who knows how long to add - if ever.   Furthermore, many directories have limits as to how many listings they can hold, and when they are full, they react as if there was a successful submission, but your data goes into nowhere land.

Because of these and many other factors, there is no way of knowing how many truly successful submissions were made.

What AddWeb DOES know, however, is if it connected to the search engine or directory, and if the data submitted was processed in some way.

Therefore, if AddWeb contacts the site, then transmits the data to the site successfully, it is considered a successful submission.  If, on the other hand, Addweb cannot contact the site, or the site returns an error message to AddWeb, it is considered a Failed Submission.


Why some Search Engines Fail

There are many reasons an engine submission might fail.  It doesn't necessarily mean that the engine or directory is dead.  Here are some possible reasons:

•	The site is busy - Perhaps the connection at the engine is bogged down, or there are too many users on the site at the moment.

•	Unable to connect to site - Perhaps the site is temporarily down, or there is a problem somewhere between you and the site that keeps you from connecting.

•	Engine or directory misconfiguration - Many directories are operated by individuals that may have done some work on the site that caused it not to work.  This could be temporary.

•	Site Moved - People change their addresses regularly... so do people that run directories and engines. If a site has moved, AddWeb cannot connect to it.

•	Site Closed - Sites go up as fast as they go down.

These are some of the reasons you might have a problem.  Because change is constant, we update our engine configuration files regularly.  If you notice an engine or directory is down more than a few days, get updated data files from us.  If we still list the engine or directory, and you have tried it several times over the course of a week, let us know using the 'Dead Engine' report on our web site and we will check it out and remove it from our index.


Questions About AddWeb

What is the difference between Gold and Standard versions?

As of this writing (AddWeb 2.03) the gold version gives you the ability to make custom headers and footers on the reports that AddWeb generates. Instead of reading 'AddWeb Report' with Cyberspace HQ company name and URL, you can have your own custom information. It also gives you the ability to auto-generate reports on multiple site submissions, and create custom messages that are added to the top of all email reports.

Does AddWeb time out ?

No. When you purchase AddWeb, you are purchasing a software product, not a limited time license. However, you are limited to one year of free engine updates. What this means is that you can submit your site(s) as much as you want with AddWeb, but the engine update feature will expire after one year. After that year is up, you will be able to purchase a new engine update subscription for a fraction of the cost of AddWeb. The charge after a year is to help us cover some of the costs involved in continually updating and maintaining the engine data.

How many submissions can I do with AddWeb?

As many as you like. There is no limit to the number of submissions, or the number of websites you submit with AddWeb!

How often should/can I submit my site?

You can submit all you like. But as a general rule, it is good idea to resubmit your site(s) on a monthly basis.

Do the engines change?

YES! They are constantly changing. We add new ones regularly, and we remove expired ones regularly. We suggest that you try to update the files every couple of months.

What is the PageBuilder?

Some of the major search engines don't actually take the information you enter. They only take the website, then they go and look at your web page. They look at the meta tags on your page, and the content of the page. When you search based on a keyword, the contents of the page play a heavy role in determining how well your site ranks. The PageBuilder generates an HTML page that helps your site score higher. It will not touch your home page, instead it is a simple page that you can use in submitting your site, that will LINK to your home page.

How much does it cost to upgrade?

To upgrade from Standard to Gold, Gold to Pro, or Standard to Pro, there is a $10 upgrade penalty. This means that if you upgrade it will only cost $10 more than it would have cost if you had purchased the higher version initially. For example, the Standard version costs $49, and the Gold costs $89. The upgrade price from standard to Gold is $59. So if you choose an upgrade path, your actual cost for the Gold version is $99.

What is AddWeb Pro?

AddWeb Pro is a professional version of AddWeb which is designed for very high volume companies and Submission services. It allows you to find search sites that AddWeb does not support and add them to AddWeb through the use of our Engine Builder Wizard, which is packaged with the Pro version. It also has an import/autorun feature which allows you to import from an INI style text file, giving you the ability to have users enter data for AddWeb submissions with web forms.


Support-Related Questions

I don't see my site listed in the engines after a submission.  Why?

AddWeb submits your site to the engines.  No software can actually place you on the search engines.  What AddWeb does is just like what you would do if you went to the engine and added your URL through the browser.  The information gets submitted to the engine for processing.  Once it is submitted, we cannot control how it is handled or processed.  This is a numbers game.  Some sites will never list you.  Some will take months.  Some will be immediate.

I keep submitting my site over and over, but it never gets listed, or is only listed for a short period. Why?

You have probably been banned.  Over-submit your site and the engines *WILL*BAN*YOU*.  They will tag you as a spammer.  Be a good netizen and don't spam.  AddWeb is a great weapon in the marketing war, but in the wrong hands it can backfire on you.

Should I submit all of my web pages ?

Only if you want to be banned from the engines.  The big engines will spider your site.  Over-submitting will only get people angry at you.  Just submit your home page.  Be creative, not offensive.

The Engine Ranking is not accurate.  Why?

The search engines sometimes change the way they index searches.  When they change their engine, AddWeb must change what it looks for.  go to our website and make sure you are running the most current version.  If you find inaccurate results with the most current version, submit a bug report to us.  Tell us what URL you are searching for, what keywords you are using, what search depth is appropriate and which engine is malfunctioning.  We will check it, and if there has been a change, we will update AddWeb without delay.

Can I make reports in multiple formats?

Yes. You can save reports to ASCII Text, HTML, or AddWeb can even e-mail reports for you. You can do any combination of these three for every submission you make.

How does AddWeb know when a search engine has changed or moved, and does it definitely get received when it says its been received.

Sites go down all the time, they move pages, and change form actions on a regular basis. We cannot guarantee that every site will work. However, we constantly remove sites and add new ones to our indexes. AddWeb has an engine update feature that connects to one of our servers and gets the latest collection of engines. We update our indexes once every week or two, always removing dead ones, and adding new ones. This way it is not a matter of getting the software over and over. All you do is run the 'Engine Update' and you will get the most current batch of engines.

This is also why our software only supports around 470+/- sites, while other software boasts 1000 sites. They don't remove the dead sites the way we do.

No software can tell if your link has actually been added, since in most cases the engine accepts the submission, then goes into some process before it is added to the site. In some cases this can be weeks, and in some cases they won't even accept your submission. However, AddWeb does do some level of checking. It will only consider a submission to be successful if the engine being submitted to responds to the submission with no errors. So if a site is down, AddWeb reports a failure. If the cgi, perl or whatever program the processes the submission does not respond, or does not accept AddWeb's input, AddWeb reports a failure. All of the failures go into a 'Failed Submission List', and the reason for the failure is written to an error log.

When we see that an engine continually fails for several weeks, we take it out of our indexes. For this reason, in a typical update, we might remove 40 engines, and add 50 new ones.

Do I have to put in a full URL, or is www.mycompany.com ok?

It is always best to use a full URL (without the http://), such as www.mycompany.com/home.htm. Some directories look for the full URL. AddWeb automatically inserts the HTTP://.

Why does the submission fail for some engines?

There are so many reasons an engine might fail, that it is impossible to list them here. Usually, though, it is because there is a problem with the connection between you and the engine's site, or there is a misconfiguration problem at the site. It could also be that the engine no longer exists.

How often should I update the engine files?

As a rule of thumb, we suggest every 2 months. Also, if you notice a large number of repeated submission failures, it could be that your engine data is severely out of date.

Why does AddWeb say my version is out of date?

Every time we release a new version of AddWeb, there is also a revision in the engine data files. If you update the data files, and don't have the most current version of AddWeb installed, AddWeb will sense this and notify you. This doesn't mean that your version won't work. It is just a friendly message letting you know that there is a new, enhance version available for you.

Why does AddWeb only support 18 keywords?

First off, keep in mind that the vast majority of the sites that accept submissions don't even accept keywords, so AddWeb does not submit *any* keywords to those.  However, those that do accept them, rarely even support the full 18 keywords AddWeb offers.  Make sure that you put the most appropriate keywords first.

The major search engines do not accept the keywords you enter in the AddWeb interface.  Instead, they spider your site and check for meta tags (as produced by the PageBuilder).  Again, anything more than 18 is overkill there, too.

I'm getting spam mail after using AddWeb.  Why?

AddWeb submits the data that each submission site requests.  When a submission site requests the E-Mail address, AddWeb gives it the E-Mail address you entered on the Site Data Page.  We cannot control how the e-mail address is used from that point forward.  That e-mail address will be placed on some of the link sites where Spam Spiders can get it.  Some of the submission sites may also be using the list of gathered e-mail addresses for their own promotions.... Hence you receive SPAM.  Cyberspace HQ does not spam.  We never use gathered E-Mail addresses for unsolicited E-Mail of any kind, nor do we make lists available to anyone at any price.

The Check Site option does nothing.  Why?

This option uses your default web browser.  The default Web Browser is a Windows setting that is determined by software other than AddWeb.  For this reason, this option may not work properly if your Default Web Browser is not set correctly.

Normally, Internet Explorer and Netscape set this option so that any file with a .HTM extension launches the browser.  However, some other programs may override this and associate the .HTM extension with their own software.  For more information on this subject, see your web browser documentation.

If this is a concern, you might want to establish an alternate e-mail address for your web submissions.

AddWeb Fail on all of the sites

Check your Proxy Server settings.  If you are unsure about this, consult with your Internet Provider.  This is a classic symptom of incorrect settings for Proxy Server/Port.


Introduction

AddWeb has been designed to be a self-learning program.  This means that As you load the program, you should see a logical flow of choices which will become clear as you see them.

If at any time you are unsure what a field or function is, you can hover your mouse pointer over the item for a hint.  If you are still unclear, you can place your cursor in a field and hit F1 for more help.  This will bring up the section of this help file that explains the area in more detail.

Below is a guide to AddWeb.  It is outlined in the same flow the program uses:

Site Data Tab

Engines Tab

Submit Tab

Page Builder Tab

Check Site Tab

Ranking Tab

Options Tab

Pulldown Menus


Site Data Tab - General

The Site Data tab is the first thing you will work with in AddWeb.  In order to submit a web site to the search engines, AddWeb needs to know some basic information about you, your company and your site.

The only field that is mandatory is the Web Page field, however, the more completely you fill out this page, the better your results will be on the submission.

Following are detailed descriptions of all fields and options on the Site Data Tab:

Web Page

Site Title

Description

Category

Keywords

Your Name

Your E-Mail

Company Name

Address Info

Country

Phone and Fax

Define Custom Categories Button

Clear All Fields Button

Load Button

Save Button

Last Submission


Web Page

There are two fields here.  First is a pulldown that allows you to select either http:// or https://.  If the website you are submitting is on a secure server, and you type https:// to get to it, select https://.  Otherwise leave it at http://.

Next is the actual webpage address.  Enter the URL of the web site you wish to submit.

Example:

www.cyberspacehq.com

Do Not enter HTTP://  - This will be added by addweb.


Site Title

This is the title of your Web Site.  Many search engines and directories require this field to be filled in, so if you leave it blank, your submission will fail to some sites.  Keep it short and descriptive.

Example:

Cyberspace HQ Software - Internet Software Products


Description

This is the description of your Web Site.  Many search engines and directories require this field to be filled in, so if you leave it blank, your submission will fail to some sites.  Try to keep it brief, and make sure that you use words that clearly describe your site.

Example:

Windows 95 and NT Software applications designed for Internet users.  Products include AddWeb Search Engine submission software, DeEnesse DNS Server Suite and Nic O'Matic Internic Domain Name registration software.


Category

This is an important subject.  Of the hundreds of search engines and directories, most of them require a category for the site being submitted.  However, every directory and engine has its own list of categories.

AddWeb's list of categories is designed to meet the needs of most engines.  AddWeb will take the category you selected, and when it visits each engine or directory , it will compare your category to the list of categories they accept.  AddWeb will then find the closest match to your category.

What this means is if you select a category of 'Business => Finance', and AddWeb finds on a particular site that the closest match is simply 'Business', then your site will be submitted in the 'Business' category of the site.

In most cases this works quite well.  However, depending on the category you select, some engines just don't have a close match.


Keywords

Enter in up to 18 keywords for your web site.  These can be single words or short phrases.   AddWeb will submit these as keywords to engines and directories that ask for them.

Keep in mind that the vast majority of the sites that accept submissions don't even accept keywords, so AddWeb does not submit *any* keywords to those.  However, those that do accept them, rarely even support the full 18 keywords AddWeb offers.  Make sure that you put the most appropriate keywords first.

The major search engines do not accept the keywords you enter in the AddWeb interface.  Instead, they spider your site and check for meta tags (as produced by the PageBuilder).  Again, anything more than 18 is overkill there, too.


Your Name

This is not a mandatory field, however some sites will require it.  If you feel uncomfortable with adding your name, you can leave it blank.

If left blank, AddWeb will enter the words 'Not Entered' to any site that asks for a name.


Your E-Mail

This is not a mandatory field, however some sites will require it.  If you feel uncomfortable with adding your e-mail address, you can leave it blank.

If left blank, AddWeb will enter the words 'Not Entered' to any site that asks for your e-mail address.

Special Notes on E-Mail:

•	Some engines and directories will e-mail a confirmation of your addition to the email address you specify here.   If you don't enter a valid address, you will have a higher rate of submissions that are not accepted.

•	The down side of entering a valid E-Mail address is SPAM.  When your E-Mail address is posted to a website, SPAM Spiders can get it!!  Also, some of these sites will use your address for their own promotional campaigns.  Beware of this!!  It may be wise, if possible to have an alternate e-mail address for your submissions.


Company Name

This is not a mandatory field, however some sites will require it.  If you feel uncomfortable with adding your company name, you can leave it blank.

If left blank, AddWeb will enter the words 'Not Entered' to any site that asks for a company name.


Address Info

These are not mandatory fields, however some sites will require them.  If you feel uncomfortable with adding them, you may leave them blank.

The State filed should include the 2 letter identifier for your state.  i.e. 'CA' for California.

If left blank, AddWeb will enter the following for these fields:

Address:  Not Entered

City:     Not Entered

State:    NA

Postal:   00000


Country

This is not a mandatory field, however some sites will require it.

If left blank, AddWeb will enter the words 'Not Entered' to any site that asks for a country.


Phone and Fax

These are not mandatory fields, however some sites will require them.  If you feel uncomfortable with adding them, you may leave them blank.

If left blank, AddWeb will enter the following for these fields:

Phone Number: 000-000-0000

Fax Number:   000-000-0000


Define Custom Categories

This option brings up a new window which allows you to browse for categories on special websites like Yahoo and Snap.

AddWeb's normal category listing of 142 entries just isn't enough for these engines.  Also, their categories change quite often.  Therefore, the best way of getting a proper submission to these sites is to pick the *exact* category you want to be placed in.

AddWeb's inteface will let you do LIVE browsing of their category optioons, so you can see exactly where you want to be placed.

This option makes AddWeb the ONLY mass submission alternative that gives you accurate postings to Yahoo and Snap!


Clear Button

The CLEAR button clears all of the fields on the Site Data page for re-entry.  Be careful not to use this unless you have saved your data or want to wipe out what you have done.


Load Button

The LOAD button on the Site Data page will allow you to load saved Web Site profiles.  This button will not function until you have saved a profile with the SAVE button.

From the LOAD dialog, you can also delete previously saved profiles.


Save Button

Once you have entered the data for your site, you will most likely want to save it for future use.  Click on the SAVE button and enter in a name for the profile you wish to save.  This name can be any descriptive name you choose.

Later, you can load this data in by clicking on the LOAD button.


Last Submission

You will notice some text at the bottom left that says 'Last Submission' followed by a date or the word 'Unknown'.

When you save your website as a profile, and submit it with AddWeb the current date is stamped on the site's data file.  This way the next time you load this site into AddWeb, you will know the last time you submitted it to the engines.


Engines Tab - General

After you have entered your site data, or loaded a saved profile, you will need to select the engines and directories you wish to submit to.   This is done on the Engines Tab.

Following are options and features of the Engines Tab:

Available Engines Window

Engines to Submit Window

Move Selected Button

Select All Button

Major Engines Button

Clear All Button


Available Engines Window

The window on the left of this page lists all of the available Search Engines and Directories.  You may double click on any of them to select, or multi-select by holding down the Control or Shift key while selecting, then clicking on the 'Move Selected' button.  These features are limited when in unregistered mode.


Engines to Submit Window

This window shows a list of all of the engines and directories you have selected to submit your site to.  To deselect an engine, simply double-click on it.  The engines you may submit to are limited when in unregistered mode.


Move Selected Button

If you multi-select engines and directories in the 'Available Engines Window', click this button to move them to the 'Engines to submit Window'.  The engines you may submit to are limited when in unregistered mode.


Select All Button

This button will select all available search engines.  When you click this, AddWeb will automatically move you to the Submit Tab with all engines and directories selected for submission.  The engines you may submit to are limited when in unregistered mode.


Major Engines Button

Clicking on the Major Engines Button will auto-select 9 of the major Internet Search Engines for you, plus the AddWeb Engine.


Clear All Button

Clicking on CLEAR ALL  will clear all selected engines.


Submit Tab - General

The Submit Tab is where all the action is.  Once you have Entered or loaded your site data and selected the engines you want to submit to, this is the place to be.

To simply submit your site, just click on the Submit button.  However, you surely see a bunch of other buttons and windows that could use some explaining:

Submit Tab Windows

Engines to Submit Window

Successful Submissions Window

Failed Submissions Window

Sites to Submit Window

Status Window

Submit Tab Options

Add

Remove

Load List

Save List

HTML Report

TEXT Report

E-Mail Report

Cancel

Skip

Pause

Submit


Engines to Submit Window

This window shows all of the directories and engines you selected on the Engines Tab.   While your site is being submitted, engines will be removed from here as they are completed.


Successful Submissions Window

Each time a engine or directory submission is successful, it will be added to this window.

Definition of a successful submission


Failed Submissions Window

Each time AddWeb is unable to successfully submit to an engine or directory, it is added to this window.

Why Some Sites Fail


Sites to Submit Window

This window lists the website(s) that you will submit to the selected engines and directories.  If you followed the flow from the Site Data tab, it will have the site you loaded or entered in it already.

To add more web sites for this submission run, you must have saved profiles on the Site Data Tab.  You will notice that the URLs of all of the profiles you have saved are available in the pulldown below this window.  Simply select the website you wish to add and click the ADD button to the right.


Status Window

The status window is the black window at the bottom of the Submit Page.  In contains information on your current submission run.


Add Button

The Add button will add the site listed in the combo box below the Sites to submit window.


Remove Button

The remove button will remove a selected item from the Sites to submit window.


Load List

AddWeb allows you to have lists of profiles for submitting multiple web sites during one submission run.   The Load List button will allow you to load any site lists you have previously saved.


Save List

If you regularly submit multiple web sites to search engines, the Save List option will allow you to save a list of site profiles for future use.   Simply add all of the sites you want to the Sites to Submit Window, then click on Save List.  A window will pop up, asking you to enter a profile name to save.

Now if you want to submit all of these sites again, simply click on Load List and select the profile you desire.   This saves you from having to add the websites one by one.


HTML Report

When a site submission is complete, this button will be enabled.  After clicking this, you will be asked to select a filename, and an HTML report of the submission will be created.

Gold/Pro Version vs. Standard Version

If you are using the Standard Version of AddWeb, the report headers and footers will include 'AddWeb' and 'Cyberspace HQ'.  If you are using the Gold or Pro Version, you can customize the headers and footers on the Options Tab.


TEXT Report

When a site submission is complete, this button will be enabled.  After clicking this, you will be asked to select a filename, and an ASCII Text report of the submission will be created.

Gold/Pro Version vs. Standard Version

If you are using the Standard Version of AddWeb, the report headers and footers will include 'AddWeb' and 'Cyberspace HQ'.  If you are using the Gold or Pro Version, you can customize the headers and footers on the Options Tab.


E-Mail Report

When a site submission is complete, this button will be enabled.  After clicking this, you will be presented with an E-Mail Report Window.  This window includes a report of the submission you just made.  Fill in the mail to field and the subject field, and click send to e-mail the report.

Important Note:

You must specify some Mail defaults on the Options Tab

 in order for e-mail to work.

Gold/Pro Version vs. Standard Version

If you are using the Standard Version of AddWeb, the report headers and footers will include 'AddWeb' and 'Cyberspace HQ'.  Furthermore, the body of the e-mail to be sent will be read-only.

If you are using the Gold or Pro Version, you can customize the headers and footers on the Options Tab.  You can also edit the body of the message.


Cancel Button

The Cancel Button cancels the current submission run.  This may take a moment.


Skip Button

If you see an engine is taking a long time and don't want to wait for it to time out or fail, you can click this button to skip to the next engine.


Pause Button

If at any time you wish to pause your submission run, click this button.  This is useful if you have a dialup internet account and lose connection.


Submit Button

When you are ready to start a submission run, click this button and watch AddWeb go.


Page Builder - General

AddWeb's PageBuilder will help you generate a web page designed to score higher in some search engines through the use of Meta Tags and other html code.  Simply fill out the data on this page and click generate.

Once a page has been generated, put it in your web page directory on your web server and use the full URL for that page in an AddWeb submission run.

Site Title

Keywords

Description

URL this file will link to

Auto Forward to Home Page


Site Title

This is the title of your Web Site.  Many search engines and directories require this field to be filled in, so if you leave it blank, your submission will fail to some sites.  Keep it short and descriptive.

Example:

Cyberspace HQ Software - Internet Software Products


Keywords

Enter in up to 18 keywords for your web site.  These can be single words or short phrases.   AddWeb will submit these as keywords to engines and directories that ask for them.

Keep in mind that the vast majority of the sites that accept submissions don't even accept keywords, so AddWeb does not submit *any* keywords to those.  However, those that do accept them, rarely even support the full 18 keywords AddWeb offers.  Make sure that you put the most appropriate keywords first.

The major search engines do not accept the keywords you enter in the AddWeb interface.  Instead, they spider your site and check for meta tags (as produced by the PageBuilder).  Again, anything more than 18 is overkill there, too.


Description

This is the description of your Web Site.  Many search engines and directories require this field to be filled in, so if you leave it blank, your submission will fail to some sites.  Try to keep it brief, and make sure that you use words that clearly describe your site.

Example:

Windows 95 and NT Software applications designed for Internet users.  Products include AddWeb Search Engine submission software, DeEnesse DNS Server Suite and Nic O'Matic Internic Domain Name registration software.


URL this file will link to

The page created in the PageBuilder should link to your home page, or whichever page you want people to go to for your site.   Enter the URL of that page here, and the PageBuilder will create it as the link from the PageBuilder page.


Title Image Name

You may wish to have an image displayed on the generated page.  If so, enter the name of the image here.  Note that the image must be in the same directory as the generate page on the web server, otherwise the image will not display.


Auto Forward to Home Page

If this option is selected, some javascript will be added to the generated page which will cause the browser to automatically forward to your home page without the need for the user to click on the hyperlink.

In most cases, the forwarding will be so fast that the user won't even see the generated page.


Check Site - General

The Check site tab allows you to quickly find your site in major search engines.  Simply enter keywords or a URL in this window, or select from one of the saved profiles.  Then select the engine you want to check.

When you click on the CHECK button, your web browser will be launched and the appropriate search will be made.


Default Web Browser

The Check Site option in AddWeb will launch your default Web Browser and perform a search based on the criteria you select.

The default Web Browser is a Windows setting that is determined by software other than AddWeb.  For this reason, this option may not work properly if your Default Web Browser is not set correctly.

Normally, Internet Explorer and Netscape set this option so that any file with a .HTM extension launches the browser.  However, some other programs may override this and associate the .HTM extension with their own software.  For more information on this subject, see your web browser documentation.


Ranking - General

The Ranking Page lets you find out how well your websites rank on the major search engines.  It is an excellent tool to see how visible your sites are.  If you find that you are not ranking well with the keywords that matter to you, you can use the PageBuilder feature to help you get higher rankings...  and more visibility... AND MORE HITS!

Steps to using the Ranking Feature

How to improve your ranking

Ranking Reports

A note about the Yahoo Search

A note about the Infoseek search


Step By Step

The Ranking Page lets you find out how well your websites rank on the major search engines.  Follow these simple steps to use this feature:

1 	Select a Search Depth.

This is the number of results you will look at from each of the engines.  For example, if you want to do a search and look at the first 100 results of each engine to see if you are within the top 100, you select the number '100'.

2 	Enter the WebSite to Rank

Here you enter your website... All or part of the URL.  The more detailed you are here, the more discriminating the ranking will be.  For example, if you enter www.foobar.com, and the search finds http://www.foobar.com/index.html in position #3, AddWeb will rank your site as #3.  However, if you had entered www.foobar.com/news.html, it would not stop at http://www.foobar.com/index.html.  It would keep searching until it found the exact url you entered.

A good bet would be just to enter your domain name, and the first time AddWeb sees your domain name in a search engine, it will rank you at that position.

3 	Enter a phrase or keywords for the search.

Just like you would in a search engine, you need to give parameters for AddWeb to search with.  If your web page is all about Perfect Pickle Making, you would not want to use a keyword like 'computers'.  In such a case you will never get a high ranking.  Instead, you would want to enter keywords related to your topic.

4 	Select the engines you wish to check.

Simply click on the checkbox next to the engines you will check.

5 	Click on the Rank Site Button and watch it go!

As AddWeb checks each engine, you will see the status.  When it finds your site, it will place the position in the box the engine is in.  If it doesn't find your site, it will place a ZERO in the box.


How to improve your ranking

One could write a volumes on this subject, so we will try to keep it short.

First off:  Everything we mention here ONLY applies to the MAJOR search engines.  Most of the others are simple link sites that don't rank.

How high you rank on a search engine is truly a science.  Each engine has different things that it looks for.   If you are not ranking well, consider the following:

•	Don't Spam the Engines!

Over-submit your site and the engines *WILL*BAN*YOU*.  They will tag you as a spammer.  Be a good netizen and don't spam.  AddWeb is a great weapon in the marketing war, but in the wrong hands it can backfire on you.

•	Were the keywords you used for the search appropriate?

Before you try to improve your ranking, you need to understand that there are millions of websites in the engines.  If your site is all about Pickles, you don't stand much of a chance of being seen if you did a search with 'Computers' as a keyword... or even 'Food' for that matter.

Is your business one that has so much competition on the net that it is next to impossible to rank well ?

Again, there are millions of sites out there.  If the subject matter of your site doesn't have too much competition on the net, you can be assured of good ranking if you do it right.  But if you are a computer store, and you try to search for 'computers', you will be among 5,000,000+ others, and your chances of high ranking are not as good.  Using the above as an example, suppose you type in 'pickles' for one search.  There may be around 25,000 results.  Compare that with the 5,000,000 results for 'computers'.  The simple fact is that without any special secrets or tools, a page about pickles with a search keyword of 'pickles stands a 1 in 25,000 chance of being #1, while with the computer example, it is 1 in 5 million.

This DOES NOT MEAN YOU WILL BE #25,001 or #5,000,001.  It means that you must be creative in order to make YOUR site rank better than the rest.  However, if you are among those 5,000,000 others, you must keep in mind that some of them are doing what you need to do as well, so to some extent it is a crap shoot... but something is better than nothing... and #500  is better than #5,000,000, right ?

•	Does your home page have META TAGS with appropriate keywords, or did you properly use the PageBuilder to create a good Forwarding Page?

At this point you might ask yourself how to get a better chance, which is what this page is all about.  In some cases it is a snap.  In others it is trial and error.  That is what the AddWeb Page Builder and Ranking is all about.

Use the page builder to generate pages for you with keywords and descriptions that are important and relevant to your business.  Submit those pages and use the Ranking feature to see how you did.  If you did well, learn from it.  If you did not, try again with different keywords, descriptions, etc.  Patience will reward.

!!! IMPORTANT !!!

Don't try to submit a page then check the ranking right away.  The only engine that adds you quickly is Infoseek.  The others may take days or weeks... or longer to add your site to the indexes.


Ranking Reports

After you have done a ranking, you might wish to create a report with your results.  This can be done in ASCII Text, HTML, or even E-Mailed to an e-mail address.  Simply click on the button for the report you wish to generate.


About Yahoo Search

Yahoo's search engine will first check categories that relate to your keywords on it's own site.  If it doesn't find any, it will automatically run an Alta Vista search.

AddWeb will not consider this Alta Vista portion of the search since it really isn't Yahoo.  But that doesn't mean that you do not get a good ranking on a Yahoo search.  For this reason, always search both Yahoo and alta Vista.  This way if the result is '0' for Yahoo, but '10' on Alta Vista, you know that you will come up #10 with the same search on Yahoo as well.


About Infoseek Search

InfoSeek's search page defaults to a 'Grouped Search'  which ranks sites and then groups pages from the same site.  This would give you an unfair report of your sites ranking, so AddWeb forces an 'UnGrouped' search on InfoSeek.

If you do an Infoseek search you will see at the beginning of the results it might say:

Hide Summaries   |  next 10   |   Ungroup Results

Results from the same site are grouped together

If you click on 'Ungroup Results' you will get true ranking like you do with AddWeb.


Options - General

The options tab is where general settings and options for AddWeb are maintained.

Report Data

Firewall Proxy

EMail Reports

Wav Sounds

Auto Reports

Custom Message for E-Mail Reports

View Error Log

Update Engine Data


Report Data

This is relevant for AddWeb Gold and Pro Versions only.  If you have the standard version registered, this will have no effect on your reports.

Whatever information you enter into this section will be reflected on the headers and footers of the E-Mail, Text and HTML reports that AddWeb generates.  If you own the Gold Version, this allows you to generate customized reports.

Name on Reports

This field will replace any occurrence of 'AddWeb' and 'Cyberspace HQ' on the reports.

URL on Reports

This field will replace any occurrence of www.cyberspacehq.com on the reports.


Firewall and Proxy

If your connection is through a Proxy Server, check the box in this section and enter your Proxy Server and the Port number.

If you are unsure about this, try using AddWeb without setting anything.  If AddWeb runs through all of the sites and fails continuously, there is a 99% chance that you need this setting.  You should consult your Internet Provider for this information.


E-Mail Reports

In order for E-Mail reports to work, you must specify E-Mail defaults in this section.

SMTP Server

Enter in your SMTP server name.  If you don't know what it is, contact your Internet Provider, or look in the options of your E-Mail client.

Mail From Address

This is the address that the e-mail report will show as being from.  If a user replies to your mail, it will be to this address.

Mail From Name

This is the NAME the E-Mail report will show as being from.  You will most likely use your name here, or your company name.

Subject

This is the subject that will show on the e-mail for the user receiving the e-mail report.


WAV Sounds

If you wish to have WAV sounds play during certain events in an AddWeb submission, this is the place to configure them.

After Each Submission

When checked, this will play the listed wav sound (if it exists) after each engine submission... This can get annoying.  Imagine submitting 10 sites to 250 engines... this site will play 2,500 times!

After Each Site Run

When checked, this will play the listed wav sound (if it exists) after each site has completed a submission run.  For example, if you are submitting 10 websites, this will play 10 times.. once after each website has a completed run.

After Completion

When checked, this will play the listed wav sound (if it exists) after a full run has completed.  In all cases, this will only happen once.

After each Failure

When checked, this will play the listed wav sound (if it exists) each time an engine submission fails.


Auto Reports

This is relevant for AddWeb Gold and Pro Versions only.  If you have the standard version registered, this function will not operate.

This feature will cause reports to be auto-generated at the end of each site submission.  This is very useful if you are submitting multiple websites with one submission run...  It will generate a report for each site being submitted.

E-Mail

If checked, after each site submission a report will be automatically e-mailed to the e-mail address defined in the profile being submitted.  For example, if on the Site Data page you entered 'yourname@foobar.com'  in the E-Mail field, a submission report will automatically be e-mailed to yourname@foobar.com upon completion.

HTML

If checked, after each site submission an HTML report will be automatically saved in the 'reports' directory under the AddWeb directory on your computer.  The filename for the report will be the same as the title of the site.  For example, if on the Site Data tab, you entered 'My Web Page' in the Site Title field, there will be an HTML report located at \addweb\reports\My Web Page.htm.

Text

If checked, after each site submission an Text report will be automatically saved in the 'reports' directory under the AddWeb directory on your computer.  The filename for the report will be the same as the title of the site.  For example, if on the Site Data tab, you entered 'My Web Page' in the Site Title field, there will be an ASCII Text report located at \addweb\reports\My Web Page.txt.


Custom Message for E-Mail Reports

This is relevant for AddWeb Gold and Pro Versions only.  If you have the standard version registered, this will have no effect on your reports.

Any text entered in this area will appear at the top of all E-Mail reports generated by AddWeb.  This allows you to add a standard message for everyone who will receive e-mail reporting from you.


Timeout

The Timeout setting will determine how long AddWeb will try to post to a search engine or directory before it gives up.  The default setting is 60 seconds.   If you enter too low a value here, AddWeb will not get a chance to post to some slower sites.


View Error Log

Each time a failed submission occurs, it will be logged to the error log.  This exists for the sake of debugging and finding out why engines fail when they do.  In some support cases we may ask for information from the log.

You should delete the log regularly as it can grow quite large very quickly.

View Error Log

This will display the contents of the error log in the window at the lower portion of the window.

Clear Error Log

As stated above, you should regularly delete the log.  This is how you do it.


Update Engine Data

Sites go Up.  Sites go down.

We regularly update the engine data with new engines and deleted ones.  Every few months it is a good idea to update your data files.

The data file update will also check to make sure you have the most current version of AddWeb.


Pulldowns - General

File | Update Engine Data

File | Import and Autorun

Help | Help

Help | Enter Registration Number

Help | Register AddWeb

Help | AddWeb Home Page

Help | Cyberspace HQ Home Page

Help | About AddWeb


Update Engine Data

Sites go Up.  Sites go down.

We regularly update the engine data with new engines and deleted ones.  Every few months it is a good idea to update your data files.

The data file update will also check to make sure you have the most current version of AddWeb.


Import and Auto Run - General

The Import and AutoRun feature is reserved for registered users of AddWeb Pro.  AddWeb will allow you to see the related windows, but unless the Pro version is registered, the features will not work.

For complete Pro documentation, click here.


Help

The HELP option will launch this HELP file.

You can also get help in other ways:

•	pop up Hints - Hover your mouse over just about any field in AddWeb and a pop up hint will show after a few seconds.

•	Context Sensitive Help - Place your cursor in just about any field in AddWeb and hit your F1 key.  This will bring up the section of this help file that represents the area of AddWeb you are using.

•	Online Help - Cyberspace HQ maintains a fairly comprehensive online help system with frequently asked questions, a knowledge base and more.  The address is http://www.cyberspacehq.com/support.


Enter Registration Number

allows you to enter your registration number after purchasing AddWeb.  If you are upgrading, simply enter your new number here.


Register AddWeb

Connects you to our Secure Web Order Form.


AddWeb Home Page

Connects you to the AddWeb Web Site.


Cyberspace HQ Home Page

Connects you to the Cyberspace HQ Home Page


About AddWeb

The AddWeb About Box.  Also displays your license information.


AddWeb Pro Introduction

AddWeb Pro comes packages with EngineBuilder, a separate application, which is only included in the AddWeb Pro installation.  If you downloaded the standard AddWeb installation, the Engine Builder is not included.

If you don't have the EngineBuilder, download AddWeb Pro from the Cyberspace HQ website at http://www.cyberspacehq.com/downloads.

The main difference between the other versions of AddWeb and the Pro version is the Engine Builder and the Import/AutoRun feature, which is in the normal AddWeb application, but is enabled when you have registered the Pro version.

EngineBuilder

Import and AutoRun


About the Engine Builder

The AddWeb Engine Builder, which functions only when you have registered the PRO version of AddWeb, is a wizard application that allows you to create your own Engine Indexes.  In other words, if AddWeb doesn't support a particular search engine or link site, the Engine Builder will help you create an engine index yourself!

While it is a bit of a process, we have designed the EngineBuilder to make it as easy as can be.  However, we strongly suggest that you read this documentation first and try it out.

Step by step tutorial

EngineBuilder Explained


Choosing a site to build an index for.

Note that ALL data entry in AddWeb should be CASE SENSITIVE.  Be careful with upper and lowercase letters.

Step 1.  Choosing a site to build an index for.

First you need to find a search engine or link site that you want to support.

All of our examples are fictional.

Initially, you simply need to know the following information:

1) The URL of the page where you go to with your browser to add an entry.

Example: http://www.foobar.com/addalink

2) The Name of the Site you are submitting to.

Example: Bogus Free for All Links

Now Load the EngineBuilder and on the Engine Data page, enter the name in the Engine Name field and the URL in the 'URL for Engine Additions' field.  Move Engine Builder out of the way and go on to step 2.


Method and Action

Now you will need to load your Web Browser and go to the page you just defined for engine additions.

In your browser, view the page source

In Microsoft IE, this is View|Source.  In Netscape it is View|Page Source.

Now you should have a text editor open with the HTML source for the entry page.

If you are using MSIE, this will be easier because you can use the find function.

Find an area of the source that says:

<form action=

The line will look something like this:

<form action="http://www.vmkt.com/links.cgi" method="POST">

Now you know the remaining two items required on the Engine Data page:

1) URL to Form Action:

In the above case it would be:

http://www.foobar.com/links.cgi

Be careful and make sure that it is a full URL.  If you only see a relative URL like <form action="/links.cgi", you will need to add the http://www.foobar.com part.

2) Method

Quite simple, if you see method="POST" on the form, choose POST.  if you see method="GET" on the form, choose GET.

Go to Step 3


Field Translations

Now switch to the Field Translations page of EngineBuilder.  This is where you define the fields that the Submission form requires, and how you tell AddWeb what information to place in them.

On this page, you will see all of the basic information fields that AddWeb Accepts from a user.  However, the link page may only need a few of them, and they may use different names than AddWeb does.  For this reason, we need to tell AddWeb which fields to submit to, and what to call them.

While you are still viewing the source, do another search, only this time look for the text:

input type=

We are looking for form field information in the source.

You may see a line that says something like the following:

Title: <input type="text" size="30" name="title">

or

Description: <input type="textarea"  name="desc">

What you are looking for here is to figure out what information is being entered and the name of the field.  Therefore, in the above examples, we could assume the following:

Title: <input type="text" size="30" name="title">

This line wants to know the title of the website and the filed is called 'title'.  So in the Title field of the Field Translations page you should enter the word title (without the single quotes).

Description: <input type="textarea"  name="desc">

This line says name="desc", so we can probably assume it means Description.  In the Description field enter 'desc' (without the single quotes)

Keep going until you are done.  Remember that usually AddWeb will have more fields than the site.  Just leave unused fields blank.

Addl. Fields

On occasion, a site will have some fields that AddWeb does not support.  99.9% of the time these fields are very trivial, but must be entered.  The way around this is to click on the Add button and put the name in.  Under 'Default Value', simply enter information that should always be placed in that field when someone submits to the site.

For example, if we see the following line in the source:

Shoe Size: <input type="text" size="4" name="shoesize">

We can add 'shoesize' in the field for Extra Field Name, then enter '10' in for the default value.   This way any time anyone uses AddWeb on this site, it will always say their shoe size is '10'.

Step 4


Category Translations

Category Translations

Here is the fun part (yeah, right).

Click on the Category Translations Page.

When a person enters site data in AddWeb, they can associate their site with any one of 148 categories.  However, every search engine, directory and link site has differen categories.  Some have none, some have a few, and some, like Yahoo, have hundreds or even thousands.  It would be impossible to match them all.

This is why we have Category Translations. Suppose the user enters the category of  'Business => Law', and AddWeb is submitting to a site that only accepts the following 3 categories:

•	Business

•	Computers

•	Personal

Where should AddWeb place the user's site ?  Well, we decide what the closest match is.  In this case it would most clearly be 'Business'.  So our category translation would look like this:

Business => Law:   Business

You simply get a list of the categories the site accepts and you go through the AddWeb categories one by one and enter the closest match.

Of course there is more to know...

How to find out what categories are accepted ?

You need to view the source of the page again, and look at the site itself.

First look at the entry form on the site.  Does it even want a category ?  If it does, how do you select the category ?  Usually it will be through the use of a pulldown combobox or with Radio Buttons.

If there is no need to enter a category, just skip the whole category translations process and thank the administrator of the site for saving you all this time.

If there are categories, look on the page to see what the categories are and find the names in the source.  In the case of a pulldown combobox, you might see something like this:

 URL: <input type="text" size="55" name="url"><br>

    Section to be placed in: <select name="section" size="1">

        <option> Business </option>

        <option> Computers </option>

        <option> Education </option>

        <option> Entertainment </option>

        <option> Government </option>

        <option> Personal </option>

        <option selected> Miscellaneous </option>

    </select><br>

There are your categories!  Business, Computers, Education, Entertainment, Government, Personal, Miscellaneous.

Notice on the second line it says name=section.  section is what you would have put in the Category field on the Field Translations page.  On the Category translations page you will go through each AddWeb category and in each field enter either Business, Computers, Education, Entertainment, Government, Personal or Miscellaneous...  Whichever is the closest match for each category.

It is Case Sensitive!!!

As with EVERYTHING you do in the EngineBuilder, case sensitivity counts!!  If the category says 'Business', don't enter 'business'.  Enter it exactly as you see it:  'Business'.

Go to Step 5


Testing the engine

OK, you have entered in all of the info you need.  We have successfully built an engine profile.  Or have we?

How will you know if it works?

Well, now it is time to put your work to the test.

Site to test with

Before you can test an engine or directory, you need website data to test it with.  At the top of the Create/Test page there is a pulldown that will display your saved AddWeb Profiles.  If you don't have any, you need to open AddWeb and make one.  If you still don't have any, make sure the EngineBuilder is in the same directory as AddWeb.

Select a site.

Test Engine

When you click the Test Engine button, the EngineBuilder will save the profile you created and will attempt to submit to it.  Look in the window on this page for results.  To speed everything up, we have disable image viewing in the window, so it won't we pretty, but you will at least get an idea if you were successful.

This window is NOT produced by the Engine Builder.   It is the web page that the site sends you to after you have submitted to it.  So if it says 'Thank you' you can assume it all went well.

If you get an error message, you need to go back to the drawing board and try again to figure out what you missed, or what you misentered.

Errors that might not really be an error

You may see an error that says something to the effect of 'Moved' or Temporarily Moved.  This could have been a forward that was not picked up.  In this case, you might just go to the directory with your web browser and see if your link is there.

Conclusion

This concludes the tutorial.  It may take a little getting used to, but when you get the hang of it, you can snap through the engine building process.

Please remember that not all sites will work, but most will if you do it right.


Introduction

This section will explain the fields and functions of the EngineBuilder.  You should go through the tutorial BEFORE you read this section.

Engine Data Page

Engine Name

URL for Engine Additions

Method

URL to Form Action

Field Translations Page

Field Translation Fields

Additional Fields Option

Category Translations Page

Category Translation Fields

Create/Test Page

Site to test with

Load Engine

Save Engine

Delete Engine

Test Engine

Cancel Test

Response Window


Engine Name

The Engine name is the name YOU will use to identify the Engine, directory or Link site you are working with.  It will effect the following:

•	When you later load the engine, this will be the name in the Load Engine List.

•	In AddWeb, it will be the name you see in the available engines list.

•	It will be the name that shows for this engine in all reports.


URL for Engine Additions

This is the web page where you find the form that is used for submitting websites to the engine, link site or directory you are working with.


Method

The site you are working with will either use a POST or GET action to process your request.  Select the appropriate method.  See Step 2 of the tutorial for more info.


URL to Form Action

The URL to Form Action is the URL for the program that processes your submission.  This might be a CGI, EXE or other type of action.  See Step 2 of the tutorial for more information


Field Translation Fields

The field Translations page is where you tell AddWeb how to recognize various field requirements on the site you are working with.

For example, If the site has a field called 'WebPage' which wants you to type the full URL to your Website, Addweb needs to know what information to give it.

So If in the 'URL' field of the EngineBuilder, you type 'WebPage' AddWeb would know that when this particular site asks for 'WebPage', AddWeb should give it whatever is contained in AddWeb's 'URL: field.

For more on this see Step 3 of the tutorial.


Additional Fields Option

Some sites may have required fields that don't match any of the Site Data fields in AddWeb.  In these cases, we simply give them a default value.  Add the additional field names along with the default values here if they exist.  For more info, see Step 3 of the tutorial.


Category Translation Fields

In this section, You need to tell addweb 3 things:

1  - What categories does this site accept, if any.

2  - What are the names of the categories

3  - If a user selects an AddWeb category that does not match one of the site's category, which of the site's categories should AddWeb use instead.

Go through each AddWeb category and tell it which of the Site Category names to use.  For more info, see Step 4 of the tutorial.


Site to test with

The 'Site to Test With' pulldown will load one of your saved AddWeb profiles into memory for testing the engine or directory you create.

In order to test, you need website date to test with, so this is a simple way to bring in a site for this purpose.

If you don't see anything in the pulldown menu, check the following:

•	Open AddWeb and make sure you have a saved profile.

•	Make sure the Engine Builder is installed in the same directory as AddWeb on your computer.


Load Engine

The Load Engine button gives you the opportunity to load sites or engines you have defined with the Engine Builder for further modification.


Save Engine

The Save Engine button saves the engine profile you are working with.


Delete Engine

The Delete Engine button deletes the engine you are working with from the indexes.


Test Engine

The Test Engine button takes the information from the Website you have selected in the Site to Test With pulldown and tries to submit it to the engine you are working with.  This will help you determine if you have properly defined all of the data.


Cancel Test

If it looks like your test is failing miserably, click on this button to CANCEL.


Response Window

The response window is an HTML viewer that will display whatever the engine or directory replies with after you perform a test submission.  This is designed to give you an idea what you have done wrong if your submission test fails.  On the other hand, it will also clue you in on a successful test.

See Step 5 of the tutorial for more info.


Import and AutoRun

This is relevant for AddWeb PRO only.  If you have the standard or Gold versions registered, this feature will not operate.

The Import / AutoRun feature is a very powerful feature designed for companies that wish to have an alternate method of input for website profiles.

If you have a text file created in the AddWeb input format, which is basically a simple INI file, this feature can semi-automate your submission process.

The idea is that you would have a web form processor of some sort that saves a users input in the correct format, in the correct directory.  You could then load AddWeb and click a single button to automatically import ANY files found in the directory and submit them to the engines.

Import Preparation

Import File Formatting

Sample Import File

AddWeb Category List

Importing and Submitting

Actions


Import Preparation

Batch Directory

AddWeb will look for any file that exists in the \addweb\batch directory on your computer, and display it in a list box.  Therefore, make sure any file you want to import into AddWeb is in this directory.

File Format

As mentioned above, the file format is a simple INI file.  However, it must be formatted correctly to function.  If it is not formatted correctly, the AutoRun and Import will not work.

Click here to see how to format the Import File


Import File Form

Click for a sample of a complete Import File

There should be one file for each website to be imported.   Following is a breakdown of the components.  Click the link above to see what it should look like when completed.

[AddWeb Profile]

This must be at the top of ALL import files.

PROFILE=

Enter a unique name for the site to be imported.  After you import, and you do a submission or save, the site will be saved for future loading.  The name you enter here will be the identifying name for this site, so it should be unique.

FORWARD=

Here enter either http:// or https://, depending on whether the website you are working with is on a secure server or not.

URL=

Enter the webpage WITHOUT the http://.  Example: www.foobar.com/home.html

TITLE=

Enter the Title of the Website.

DESC=

Enter a description for this website.  Keep it on ONE line, and less than 200 characters.

CATEGORY=

Enter the AddWeb Category for this website.  BE PRECISE.  If you make a typo here, submissions will fail.

Click for a list of AddWeb Categories

KEY1=

KEY2=

KEY3=

KEY4=

KEY5=

KEY6=

KEY7=

KEY8=

KEY9=

KEY10=

KEY11=

KEY12=

KEY13=

KEY14=

KEY15=

KEY16=

KEY17=

KEY18=

Enter Keywords for this site.  You don't have to fill them all out.

NAME=

COMPANY=

CITY=

COUNTRY=

EMAIL=

ADDRESS=

STATE=

ZIP=

PHONE=

FAX=

Enter related contact information for this site.


Sample Import File

[AddWeb Profile]

PROFILE=DeEnesse

FORWARD=http://

URL=www.cyberspacehq.com/deenesse

TITLE=DeEnesse DNS Server Suite for Windows

DESC=The easiest DNS Server for Windows 95 and NT

CATEGORY=Computer => Software

KEY1=DNS

KEY2=Windows

KEY3=NT

KEY4=BIND

KEY5=4.9.6

KEY6=95

KEY7=Domain

KEY8=Name

KEY9=Server

KEY10=Daemon

KEY11=IP

KEY12=Internet

KEY13=Service

KEY14=

KEY15=

KEY16=

KEY17=

KEY18=

NAME=Sales

COMPANY=Cyberspace HQ

CITY=Chatsworth

COUNTRY=USA

EMAIL=sales@cyberhq.com

ADDRESS=22048 Sherman Way

STATE=CA

ZIP=91303

PHONE=818-593-4900

FAX=818-593-4903


AddWeb Category

Arts & Entertainment => General

Arts & Entertainment => Books

Arts & Entertainment => Dance

Arts & Entertainment => Events

Arts & Entertainment => Fashion

Arts & Entertainment => Games

Arts & Entertainment => Magazines

Arts & Entertainment => Movies

Arts & Entertainment => Music

Arts & Entertainment => Restaurants

Arts & Entertainment => Television

Automotive

Automotive => Audio

Automotive => Insurance

Automotive => Rental

Automotive => Clubs

Automotive => Maintenance

Automotive => Sports

Business

Business => Accounting

Business => Banking

Business => Consultants

Business => Economics

Business => Employment

Business => Finance

Business => Insurance

Business => Law

Business => Mail Order

Business => Supplies

Communications

Communications => Advertising

Communications => Consultants

Communications => Media

Communications => Public Relations

Communications => Publishers

Communications => Telecommunications

Computer => Consultants

Computer => Hardware

Computer => Internet

Computer => Multimedia

Computer => Services

Computer => Software

Computer => Supplies

Computer => Training

Computer => Web Hosting

Computer => Web Design

Consumer

Consumer => Antiques

Consumer => Appliances

Consumer => Art

Consumer => Children

Consumer => Clothing

Consumer => Electronics

Consumer => Flowers and Gardening

Consumer => Food and Beverage

Consumer => Furniture

Consumer => Goods

Consumer => Health Care

Consumer => Household

Consumer => Insurance

Consumer => Mail Order

Consumer => Music

Consumer => Services

Education

Education => Adult

Education => College

Education => Consultants

Education => Distance

Education => Preschool

Education => Supplies

Education => Vocational

Government

Manufacturing

Manufacturing => Agriculture

Manufacturing => Chemical

Manufacturing => Construction

Manufacturing => Electronic

Manufacturing => Food

Manufacturing => Furniture

Manufacturing => Instruments

Manufacturing => Machinery

Manufacturing => Metals

Manufacturing => Mining

Manufacturing => Oil and Gas

Manufacturing => Paper

Manufacturing => Pharmaceutical

Manufacturing => Printing

Manufacturing => Textile

Medical

Medical => Clinics

Medical => Dental

Medical => Hospitals

Medical => Insurance

Medical => Laboratories

Medical => Nursing

Medical => Research

Medical => Supplies

Medical => Veterinary

Military

Miscellaneous

Personal

Real Estate

Real Estate => Agents

Real Estate => Architecture

Real Estate => Brokers

Real Estate => Commercial

Real Estate => Construction

Real Estate => Maintenance and Repair

Real Estate => Mortgages

Real Estate => Rentals

Real Estate => Residential

Technology

Technology => Consultants

Technology => Engineering

Technology => Research

Technology => Science

Technology => Services

Transportation

Transportation => Airline

Transportation => Airplanes (Small)

Transportation => Automobile

Transportation => Boats

Transportation => Bus

Transportation => Helecopter

Transportation => Insurance

Transportation => Motorcycles

Transportation => Services

Transportation => Shipping

Transportation => Supplies

Transportation => Trains

Transportation => Trucks

Travel

Travel => Airlines

Travel => Associations

Travel => Car Rentals

Travel => Cruises and Excursions

Travel => Hotels

Travel => Publications

Travel => Agents

Sports => General

Sports => Clubs

Sports => Teams

Sports => Collecting


Importing and Submitting

Once you have files in the batch directory (We assume you have automated that part on your end by now), all you have to do is run AddWeb and select File|Import and AutoRun.   The dialog will open showing the contents of the Batch directory.  Select the files you wish to import (multi-select is ok), and select the actions you want to perform.


Actions

Submit Selected

Clicking this button will load all of the files you have selected, save them as AddWeb profiles, and start a submission run on ALL of them.  If you checked the Submit to All Engines radio button, it will submit to all available engines.  If you checked the Submit to Major Engines radio button, it will only submit to the major engines.

Save Selected

Clicking this button will save the files selected as AddWeb profiles without starting a submission run.

Delete Selected

Clicking this button will delete the selected files from your hard drive.


AddWeb License

BY RUNNING THIS SOFTWARE, YOU ARE CONSENTING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, DO NOT EXECUTE IT.

LICENSE GRANT.

Cyberspace Information Systems grants you a non-exclusive license to use the Software free of charge for evaluation and trial purposes only for a limited time. THIS SOFTWARE CONTAINS CODE THAT DISABLES MOST OF ITS FEATURES AFTER IT HAS BEEN EXECUTED A PREDETERMINED NUMBER OF TIMES. This License does not entitle you to hard-copy documentation, support or telephone assistance.

DISCLAIMER OF WARRANTY.

The Software is provided on an AS IS basis, without warranty of any kind, including without limitation the warranties that the Software is merchantable, fit for a particular purpose or non-infringing. The entire risk as to the quality and performance of the Software is borne by you. Should the Software prove defective in any respect, you and not Cyberspace Information Systems or its suppliers assume the entire cost of any service and repair. In addition, the security mechanisms implemented by the Software have inherent limitations, and you must determine that the Software sufficiently meets your requirements. This disclaimer of warranty constitutes an essential part of the agreement. No use of the Software is authorized hereunder except under this Disclaimer.

TERMINATION.

The license granted will terminate after you have executed the program not more than twenty-five times unless you register the software. The license will terminate automatically if you fail to comply with the limitations described herein. You must destroy all copies of the Software upon termination.

TERMS APPLICABLE WHEN LICENSE FEES PAID:

LICENSE GRANT.

Subject to payment of applicable license fees, Licensor grants to you a non-exclusive license to use the Software and accompanying documentation ("Documentation") in the manner described below under "SCOPE OF LICENSE GRANT".

LIMITED WARRANTY.

Licensor warrants that for a period of ninety (90) days from the date of acquisition, the Software, if operated as directed, will substantially achieve the functionality described in the Documentation. Licensor does not warrant, however, that your use of the Software will be uninterrupted or that the operation of the Software will be error-free or secure.  In addition, the security mechanisms implemented by the Software have inherent limitations, and you must determine that the Software sufficiently meets your requirements. Licensor also warrants that the media containing the Software, if provided by Licensor, is free from defects in material and workmanship and will so remain for ninety (90) days from the date you acquired the Software.  Licensor's sole liability for any breach of this warranty shall be, in Licensor's sole discretion: (i) to replace your defective media or Software; or (ii) to advise you how to achieve substantially the same functionality with the Software as  described in the Documentation through a procedure different from that set forth in the Documentation; or (iii) if the above remedies are impracticable, to refund the license fee you paid for the Software. Repaired, corrected, or replaced Software and Documentation shall be covered by this limited warranty for the period remaining under the warranty that covered the original Software, or if longer, for thirty (30) days after the date (a) of delivery to you of the repaired or replaced Software, or (b) Licensor advised you how to operate the Software so as to achieve substantially the same functionality described in the Documentation.

Only if you inform Licensor of your problem with the Software during the applicable warranty period and provide evidence of the date you purchased a license to the Software will Licensor be obliged to honor this warranty. Licensor will use reasonable commercial efforts to repair, replace, advise or, for individual consumers, refund pursuant to the foregoing warranty within thirty (30) days of being so notified.

If any modifications are made to the Software by you during the warranty period; if the media is subjected to accident, abuse, or improper use; or if you violate the terms of this Agreement, then this warranty shall immediately terminate.  Moreover, this warranty shall not apply if the Software is used on or in conjunction with hardware or software other than the unmodified version of hardware and software with which the Software was designed to be used as described in the Documentation.

THIS IS A LIMITED WARRANTY, AND IT IS THE ONLY WARRANTY MADE BY LICENSOR OR ITS SUPPLIERS. LICENSOR MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT OF THIRD PARTIES' RIGHTS. YOU MAY HAVE OTHER STATUTORY RIGHTS. HOWEVER, TO THE FULL EXTENT PERMITTED BY LAW, THE DURATION OF STATUTORILY REQUIRED WARRANTIES, IF ANY, SHALL BE LIMITED TO THE ABOVE LIMITED WARRANTY PERIOD. MOREOVER, IN NO EVENT WILL WARRANTIES PROVIDED BY LAW, IF ANY, APPLY UNLESS THEY ARE REQUIRED TO APPLY BY STATUTE NOTWITHSTANDING THEIR EXCLUSION BY CONTRACT.  NO DEALER, AGENT, OR EMPLOYEE OF LICENSOR IS AUTHORIZED TO MAKE ANY MODIFICATIONS, EXTENSIONS, OR ADDITIONS TO THIS LIMITED WARRANTY.

TERMS APPLICABLE TO ALL LICENSE GRANTS

SCOPE OF LICENSE GRANT.

You may:

*Use the Software on any single computer;

*Use the Software on a second computer so long as only one (1) copy is used at a time;

*Use the Software on a network, provided that a licensed copy of the Software has been acquired for each person permitted to access the Software through the network;

*Copy the Software for archival purposes, provided any copy must contain all of the original Software's proprietary notices; or

*If you have purchased a Right to Copy license for multiple copies of the Software, make the number of copies of Software (but not the Documentation) stated on the packing slip or invoice, provided any copy must contain all of the original Software's proprietary notices. The number of copies on the invoice is the total number of copies that may be made. Additional copies of Documentation may be purchased from Licensor.

You may not:

*Permit other individuals to use the Software except under the terms listed above;

*Permit concurrent use of the Software;

*Modify, translate, reverse engineer, decompile, disassemble (except and solely to the extent an applicable statute expressly and specifically prohibits such restrictions), or create derivative works based on the Software;

*Copy the Software other than as specified above;

*Rent, lease, grant a security interest in, or otherwise transfer rights to the Software; or

*Remove any proprietary notices or labels on the Software.

TITLE.

Title, ownership rights, and intellectual property rights in the Software shall remain in Cyberspace Information Systems and/or its suppliers.  The Software is protected by copyright and other intellectual property laws and by international treaties.  Title and related rights in the content accessed through the Software is the property of the applicable content owner and is protected by applicable law. The license granted under this Agreement gives you no rights to such content.

TERMINATION.

This Agreement and the license granted hereunder will terminate automatically if you fail to comply with the limitations described herein. Upon termination, you must destroy all copies of the Software and Documentation.

EXPORT CONTROLS.

None of the Software or underlying information or technology may be downloaded or otherwise exported or reexported (i) into (or to a national or resident of) Cuba, Iraq, Libya, Sudan, North Korea, Iran, Syria or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S.  Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Denial Orders. By downloading or using the Software, you are agreeing to the foregoing and you are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list.

LIMITATION OF LIABILITY.

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT, CONTRACT, OR OTHERWISE, SHALL LICENSOR OR ITS SUPPLIERS OR RESELLERS BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES. IN NO EVENT WILL LICENSOR BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE AMOUNT LICENSOR RECEIVED FROM YOU FOR A LICENSE TO THE SOFTWARE, EVEN IF LICENSOR SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM LICENSOR'S NEGLIGENCE TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH LIMITATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU.

HIGH RISK ACTIVITIES.

The Software is not fault-tolerant and is not designed, manufactured or intended for use or resale as on-line control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of the Software could lead directly to death, personal injury, or severe physical or environmental damage ("High Risk Activities").  Accordingly, Licensor and its suppliers specifically disclaim any express or implied warranty of fitness for High Risk Activities.

MISCELLANEOUS. This Agreement represents the complete agreement concerning the license granted hereunder and may be amended only by a writing executed by both parties. THE ACCEPTANCE OF ANY PURCHASE ORDER PLACED BY YOU IS EXPRESSLY MADE CONDITIONAL ON YOUR ASSENT TO THE TERMS SET FORTH HEREIN, AND NOT THOSE IN YOUR PURCHASE ORDER. If any provision of this  Agreement is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. This Agreement shall be governed by California law, excluding conflict of law provisions (except to the extent applicable law, if any, provides otherwise).  The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded.

U.S. GOVERNMENT END USERS.  The Software is a "commercial item," as that term is defined in 48 C.F.R. 2.101 (Oct. 1995), consisting of "commercial computer software" and "commercial computer software documentation," as such terms are used in 48 C.F.R. 12.212 (Sept. 1995). Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4 (June 1995),

all U.S.  Government End Users acquire the Software with only those rights set forth herein.


AddWeb Pricing

AddWeb is delivered via electronic means. This means that once you have been registered, we will give you a key number in e-mail or over the telephone which will unlock your unregistered version of the software.  No hard-copy documentation or media is provided.

Pricing:

Version        Price

====================

Standard      $ 49.00

Gold          $ 89.00

Pro           $129.00

Online and Phone orders

Mail / Fax Order Form

Purchase Orders

Site Licensing

International Resellers

The difference between the versions:

AddWeb Gold

AddWeb Gold adds the following features:

•	Ability to customize report headers/footers with your company name/website url.

•	Ability to edit E-Mail text in E-Mail reports

•	Ability to define a custom message that will appear at the beginning of all e-mail reports.

•	Auto-Reporting -- If you do multiple site submissions, AddWeb can auto-generate reports (HTML, TEXT and E-Mail)

AddWeb Pro

AddWeb Pro includes everything in AddWeb Standard and Gold, plus comes with the AddWeb Engine Builder, a Wizard Application that allows you to create your own Search Engine Data Files.  AddWeb Pro also enables the Import/Autorun feature, which allows you to create submission profile scripts for importing and quick submission in AddWeb.


Online and Phone

Online Orders:

Online registration is available for AddWeb via secure online ordering at

https://secure.cyberhq.com/cyberspacehq.

•	Online orders are processed the same day the order is placed during business days (Monday through Friday) before 3:00 P.M. Pacific time.  All orders after 3:00 P.M. will be processed the following morning.  Orders placed during the weekend or holidays will be processed the following business day.   All orders are processed in the order they are received.

•	If your order has incomplete information, or contains questionable information, it may be delayed until we can contact you.

•	Cyberspace HQ's online order form is a secure web site.  Look for the 'lock' icon on your screen when you visit the site.  If you double click on the icon, you will see our Verisign secure certificate information.

Phone Orders:

Telephone orders may be placed during office hours (9:00 AM to 5:00 PM Pacific Time - Monday through Friday) by calling 818-593-4900.  Please refrain from calling for support until you have received a support id# or a request for telephone support.


Mail / Fax Order Form

To order via Mail or fax, print this form, fill it out and fax to 818.593-4917, or mail it to Cyberspace HQ - 22048 Sherman Way, Suite 106 - Canoga Park, CA 91303 - USA

Customer Information:

Your Name:      __________________________ Company:__________________________

Title:          ___________________________E-Mail: __________________________

Address:        _____________________________________________________________

Address:        _____________________________________________________________

City:           ___________________________State: ____________Postal:________

Home Phone:     ____________________  Work Phone:____________________________

Fax:            _______________       Web Page:  ____________________________

License Information:

Standard Version      @ $ 49.00 ea. Quantity:  _____________  Total:_________

Gold Version          @ $ 89.00 ea. Quantity:  _____________  Total:_________

Pro Version           @ $129.00 ea. Quantity:  _____________  Total:_________

Upgrade Std to Gold   @ $ 50.00 ea. Quantity:  _____________  Total:_________

Upgrade Std to Pro    @ $ 90.00 ea. Quantity:  _____________  Total:_________

Upgrade Gold to Pro   @ $ 50.00 ea. Quantity:  _____________  Total:_________

TOTAL PURCHASE:  $______________

Payment Information:

Credit Card Type:   ( )MasterCard   ( )Visa   ( )American Express

                    ( )Check Enclosed

Credit Card Number:______________________________________________

Expiration Date:   _______  Cardholder's Name:___________________

Signature:_______________________________________________________


Purchase Orders

Purchase orders are accepted from Fortune 1000 companies and U.S. Government agencies with terms of not more than NET 15 Days.  To purchase by purchase order, please follow these steps:

•	Call 818-593-4900 to inform us that you wish to use a P.O.

•	Print out the FAX Order Form.

•	Issue the Purchase order

•	Fax the order form and Purchase Order to 818-593-4917

Upon receipt and approval of your purchase order, you will be given a registration number for the software, and an invoice will be generated and mailed to you.


Site Licensing

The standard AddWeb  license grants you a license to use AddWeb on a single computer.  If you wish to run multiple copies of AddWeb, a site license is required.

The discount for up to 10 copies is 15% of the standard purchase price.  For Site licensing for more than 10 copies, or OEM plans, please call us.


OEM Licensing

OEM licensing for AddWeb is available for ISPs and other companies wishing to distribute a custom copy of AddWeb.  Note that all OEM licenses allow you to distribute to your customers, but prohibit you from issuing your oem version into retail or shareware distribution.

For OEM Licensing information, please visit our website at

http://www.cyberspacehq.com/addweb/addweboem.htm


International Resellers

If you live outside the United States, there may be an international reseller in your country that can provide local, language specific support for AddWeb.  In order to receive such local support, you must purchase AddWeb from that reseller.

For a list of authorized Cyberspace HQ International resellers, please visit our website:

http://www.cyberspacehq.com/resellers


How to get Technical Support

You are entitled to free telephone support for installation related issues for 30 days after your purchase.  The free telephone support is limited to installation related issues, and does not cover 'how to' issues.  After the 30 days, web-based e-mail support is free.

Before calling for technical support, however, we ask that you follow a few steps first in order to allow us to better serve you:

Please follow these steps.  In doing so, you help us control our support load, which allows us to dedicate more resources to the most serious issues.

Step #1: Read the documentation thoroughly, including the frequently asked questions.

Almost all technical support issues are covered in this help file.

Frequently Asked Questions

AddWeb Instructions

Step #2: Visit our support website

http://www.cyberspacehq.com/support

Read the technical support information and frequently asked questions there.  There may be updated information on that site that answers your question.

Step #3:  Make sure you are running the most current version of the software.

You can see what version you have by running the software and selecting Help|About in the pulldown menus.  The most current version is always available at our download website: http://www.cyberspacehq.com/downloads

If there is a more current version available, download it and install it.  Your problem may simply be an issue related to a non-current revision of the software.  In fact, this is the most common technical support issue.

Step #4:  If your problem is still not resolved,

revisit our technical support website at http://www.cyberspacehq.com/support and fill out a technical support request form.  Be sure to fill out ALL the information.  This gives us the ability to properly support you and take care of your problem without delays.  When we receive the request for support we will contact you either with resolution to your problem, or for a telephone support session.

Please follow these steps.  In doing so, you help us control our support load, which allows us to dedicate more resources to the most serious problems.


DeEnesse

The DNS Server Suite Windows NT & 95 Administrators

DNS Servers are the guidance systems of the internet.   Without them, you would be entering IP# for every 'net destination, and not domain names.   Until now DNS servers have been among the most complicated services to run on a server.  DeEnesse ( pronounced DNS ) brings traditional Windows ease of use to the management of a DNS server, plus so much more...

New DNS Administrators will find DeEnesse a breeze to learn.  Experienced DNS Administrators will wonder why something like this has taken so long to appear.  One way or the other, we are sure you will be impressed with DeEnesse.


Nic O'Matic

Registering Domains Couldn't be Easier or Faster

Nic O'Matic is an application which takes the chore out of registering and maintaining domain names, hosts and contacts with the Internic. Until now, your options have been to fill out their text-file templates and mail them in, or to use the Internic's slow web site each time. Nic O'Matic allows you to quickly create registrations and auto-mails them to the Internic. Furthermore, it allows you to save defaults for future use (DNS Servers, contacts, etc.), and saves all work you do so that you can quickly and easily do modifications and deletions without any unnecessary time wasted.

As they say: Time is Money. Nic O'Matic is designed to save you time.


AddSoft

Stop wasting time submitting your shareware apps!

You spend enough time coding, writing docs and building installs.  Why should you spend countless hours submitting your software to the shareware sites over and over and over again ?  It seems that as soon as you are done, you have a new revision, and have to do it all over again.  AddSoft takes the chore out of your hands.  It completely automates submissions for every shareware site it supports...  It even builds submission data based on each sites requirements... It Zips. Its FTPs. It E-Mails, and it posts HTTP!All you do is run through the fields and give AddSoft information about your software and your company.. ONCE.   Click on Submit and Addsoft does the rest!  Go grab some coffee and let your software grab some cows and stars!


Coming Soon

Cyberspace HQ is hard at work extending our award-winning line of Internet Promotion software.  Our goal is to continue providing high-impact marketing software that gets builds your online presence -- without using questionable online marketing tactics like spam mail!


About the Cyberspace HQ reseller program

If you are a reseller of Network-Related software, you may qualify to participate in our reseller program.

Qualifications

•	Your company must be active in the sales and/or distribution of Network-Related Software.  This includes VARs, Systems Integrators, ISP's,  etc.

•	Your company must hold a valid resale license in the state or country you cover.

•	You must purchase one copy of any Cyberspace HQ reduct at retail price before qualifying for reseller prices.

•	You must be prepared to act as support contact for your customers.

•	Reseller orders will be placed by credit card.  Terms may be established as a relationship is developed.

Benefits

•	25% Discount on Pricing.  Larger discounts are provided based on sales volume.

•	Direct Support to the reseller.

•	Option to participate in all future beta testing.

•	Cyberspace HQ product logos for promotional material.

•	Use of Cyberspace HQ website content for your sales.

Apply to become a reseller now by visiting:

http://www.cyberspacehq.com/beareseller


Ranking = General